Return and Refund Policy

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Returns
We accept returns under the following conditions:

  • The product is returned within 30 days of delivery.
  • The product is in its original condition and packaging.
  • Proof of purchase is provided.

Refunds
Refunds will be processed within 7-10 business days of receiving the returned product.

  • Refund will be credited to the original payment method within 7 days
  • Shipping fees are non-refundable.

Non-Returnable Items
The following items cannot be returned:

  • IOT Gateway
  • CCT Module

Return Process
To initiate a return, follow these steps:

  • Contact our customer support to initiate a return.
  • Ship the product to the address provided by our team.
  • Ensure the product is securely packaged to avoid damage during transit.

Contact Us
If you have any questions about these policies, please contact us at info@futuredevices.in.